As discussions about water supply and tariffs in Rarotonga intensify, it’s essential to recognise the diverse experiences of all community members who will be impacted by upcoming decisions. While some debate the introduction of water charges and varying service levels, many others—including my household, neighbours, and even local businesses—face the daily challenge of having no access to the public water supply at all.

Properties within certain parts of the network, particularly those in elevated areas or above the mandated 30m water supply altitude, must rely on alternatives such as rainwater harvesting or costly private water carting. This situation underscores a significant disparity: while we contribute to the tax base that funds public utilities, own the land where water intakes are located, and help repay the TMV debt, we do not benefit from the public water system itself.

When ICI managed the water supply, we were informed that service in our area was inadequate, with no plans for improvement. Later, with the introduction of the Te Mato Vai (TMV) project, we were assured by politicians that it would improve access and water quality for all. While the project has indeed enhanced water quality for some, it has brought no change to those of us without any access to this essential service.

As I understand it, the proposed TTV water tariffs aim to improve, sustain, and maintain our island’s water infrastructure. However, for those of us without access, the conversation extends beyond cost to the issue of access and equitable service. It’s vital that policy decisions consider the needs of all of Rarotonga’s population, including those currently excluded from the network.

I urge the government and policymakers to address this disparity and ensure a more inclusive approach that grants every Rarotongan property access to this vital resource, not just those who have the privilege of debating fees for the service they receive.

Apii Heather and The Forgotten Water Users of Rarotonga.