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Slow internet complaint ‘ill-informed’

Thursday 30 September 2021 | Written by Caleb Fotheringham | Published in National, Technology

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Slow internet complaint ‘ill-informed’
Vodafone signed up to use the Manatua Cable in September last year. Pictured are CEO of Avaroa Cable Ltd, Dr Ranulf Scarbrough, left, with Vodafone Cook Islands CEO, Phillip Henderson. VODAFONE/21092937

Mobile operator Vodafone says complaint about internet speed made on social media was “ill informed”.

Mobile operator Vodafone says complaint about internet speed made on social media was “ill informed”.


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Comments

Te Tuhi Kelly on 01/10/2021

Contrary to your heading, many of us are technically savvy and not ill-informed. It is too simple to put the blame on just too many connected devices.We all understand the dilemma posed by old copper wire tech. But it is not just the old tech it is the fact that the copper network in places is compromised by many variables such as age, water damage, past road works, poor maintenace or none and the fact that as you say and we understand this, a river of data trying to flow down a garden hose. Notwithstanding that the broadband modems being used by consumers is pretty basic and therefore a cheap option when people should be offerd the option of upgrading to a top of the range device. Hence you essentially have a number of main bottlenecks i.e. fibre optic to copper interface, copper interface to cheap modem and secondary bottlenecks of the integrity of the copper wire network and too many devices attached.