Ellena Tavioni: Internet charges

Friday May 15, 2020 Published in Letters to the Editor
Ellena Tavioni: Internet charges

Kia Orana Editor,

I have no choice but to express my deep concern in regard to the charges Vodafone are making to the people of the Cook Islands.

 

Here is one example: I authorised for a mobile to be charged to my home account. There was an excess of unrequested 13 GB made available which was charged to my account at the end of March – at $2,677.40.

If he had requested the data it would have cost approximately $135.

I am also in the business of retail and the more customers do business with me, I give discounts not increase prices.

The Price Tribunal meets every two months to look at costs like fuel. Have they ever looked at the pricing of telecommunications, especially as it is a monopoly?

Kia Manuia,
Ellena Tavioni

Leave a comment